tbet Terms and Conditions
Please read these terms carefully before using our platform — the rights and responsibilities of every player are clearly stated here.
These terms and conditions ("Terms") apply to the tbet platform and all services under it. When you register an account at tbet, use the services, or play any game, you are considered to have automatically agreed to these Terms. Please read them carefully.
If you disagree with any part of these Terms, please refrain from using the platform and contact our support team.
Definitions and General Provisions
1.1 Definitions
- "Platform" refers to the tbet website, mobile version, and all related services.
- "Player" or "User" refers to any individual registered at tbet.
- "Account" refers to an individual's personal registration profile on the platform.
- "Bonus" refers to any financial or non-financial incentive provided by tbet.
- "Real Money" refers to funds deposited by the player themselves, not bonus balance.
1.2 Language and Interpretation
These Terms are drafted in Bengali. In case of any ambiguity or dispute arising from translation, the original Bengali text shall be considered final. tbet reserves the right to change, amend, or update these Terms at any time, and any changes will be communicated through the platform.
Account Registration and Eligibility
2.1 Registration Requirements
The following conditions must be met to open an account at tbet:
- You must be at least 21 years of age.
- You must provide accurate and complete personal information.
- Each individual may register only one account.
- Transferring or renting an account to a third party is strictly prohibited.
- If information provided during registration is found to be false or misleading, tbet reserves the right to close the account.
2.2 Identity Verification (KYC)
tbet reserves the right to verify a player's identity at any time when required. This process may require submission of a national identity card, passport, or other official documents. Withdrawals may be temporarily suspended until identity verification is complete.
2.3 Account Security
You are solely responsible for keeping your login credentials (username and password) confidential. You will be personally responsible for all activities carried out from your account. If you suspect unauthorized access to your account, notify our support team immediately.
Deposits and Withdrawals
3.1 Deposit Rules
The accepted payment methods for depositing funds at tbet are: bKash, Nagad, Rocket and Bank Transfer (Sonali Bank, Dutch-Bangla Bank, and other major Bangladeshi banks). The minimum deposit amount for each method is ৳300.
3.2 Withdrawal Rules
- The minimum withdrawal amount is ৳500.
- Withdrawals are generally completed within 5 to 30 minutes.
- Withdrawals must be made to the same payment method used at the time of deposit.
- Withdrawals may be temporarily held if identity verification has not been completed.
- Winnings earned from bonuses cannot be withdrawn before the bonus wagering requirements are met.
3.3 Currency
All transactions at tbet are conducted in Bangladeshi Taka (BDT / ৳). If a transaction is attempted in another currency, the platform will automatically convert it to Taka.
Bonus and Promotion Terms
4.1 Welcome Bonus
New players at tbet have the opportunity to receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn a ৳2,000 bonus, bringing the total balance to ৳3,000.
4.2 Wagering Requirements
A 25x wagering requirement applies to the welcome bonus. This requirement is calculated on the bonus amount only, not on the deposited principal. Example: ৳2,000 bonus × 25 = ৳50,000 must be wagered before bonus winnings can be withdrawn.
4.3 General Bonus Terms
- A bonus may only be claimed once (per account, per household, per IP address).
- If a player accepts a bonus and places only low-risk bets with the intent to withdraw, tbet reserves the right to void the bonus.
- tbet reserves the right to change, cancel, or set an expiry on any promotion.
- A bonus cannot be used in combination with another promotion unless specifically stated.
VIP Program and Loyalty Benefits
5.1 VIP Tiers
tbet has a dedicated VIP program for regular players. It consists of four tiers, each offering weekly cashback benefits:
- Bronze: up to 0.2% weekly cashback.
- Silver: up to 0.4% weekly cashback.
- Gold: up to 0.6% weekly cashback.
- Platinum: up to 0.8% weekly cashback.
5.2 Tier Change Conditions
VIP tier is determined based on the player's regular activity and contribution on the platform. Regular and active use of the platform is required to advance to a higher tier. tbet reserves the right to change VIP terms and conditions.
5.3 Cashback Payment
VIP cashback is calculated each week and credited to the account. No additional wagering requirement applies to cashback funds unless specifically stated.
Gaming Rules
6.1 Fair Play Policy
tbet guarantees fair play. All games on the platform operate through SSL encryption and provably fair technology. If any player attempts to exploit system vulnerabilities or bugs to gain an unfair advantage, their account will be closed and any winnings earned will be voided.
6.2 Game Errors
In the event of a technical error or system failure, tbet reserves the right to declare any bet void. If a connection to a game provider's server is lost, the game provider's records shall be considered final in determining the outcome of a bet.
6.3 Sports Betting Rules
- Once placed, a bet cannot be changed or cancelled (except in live betting under specific conditions).
- If a match is cancelled or incomplete, tbet management will make the decision.
- Bets placed on the basis of unusual outcomes or information may be subject to review.
Prohibited Activities
7.1 Fraudulent Activities
Any of the following activities are strictly prohibited and may result in account termination and legal action:
- Opening or operating an account under a false identity.
- Opening or operating multiple accounts.
- Placing bets in a calculated manner for the purpose of bonus abuse.
- Playing games using automated software, bots, or scripts.
- Using tbet for money laundering or illegal financial activities.
- Harassing, threatening, or defrauding other players or tbet staff.
- Attempting to control or influence the outcome of games.
Privacy and Data Protection
8.1 Data Collection
tbet collects personal information from players and manages it securely. This information is used for the purpose of providing services, identity verification, and compliance with applicable laws. We never sell personal information to third parties.
8.2 Cookie Policy
Our platform uses cookies to improve the user experience. By using the platform, you are considered to have consented to the use of cookies.
To learn more about our privacy practices, please read the Privacy Policy page.
Account Closure and Restrictions
9.1 Account Closure at Player's Request
You may close your account at any time. To do so, contact our support team. Any pending withdrawals will be processed before the account is closed.
9.2 Account Restriction or Closure by tbet
tbet may temporarily or permanently close an account for the following reasons:
- Violation of these Terms.
- Failure to complete identity verification.
- Suspicious or unusual activity.
- A request for self-exclusion or limit setting under the responsible gaming policy.
9.3 Inactive Accounts
Special policies regarding balance management may apply to accounts that have been completely inactive for an extended period. Contact our support team for more details.
Limitation of Liability
10.1 Service Availability
While tbet strives to provide uninterrupted service, temporary disruptions may occur due to maintenance, technical issues, or other reasons. tbet is not liable for such disruptions.
10.2 Financial Loss
There are financial risks involved in gaming. tbet is not responsible for financial losses incurred by players from gaming. Always play within your means.
10.3 Third-Party Game Providers
tbet provides content from various third-party game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.). Third-party providers are responsible for technical errors or service disruptions in these games. However, we are committed to assisting with any issues through our support team.
Dispute Resolution and Complaints Process
11.1 Filing a Complaint
In the event of a dispute or complaint, please first contact our customer support team. They will work to resolve the issue promptly. To file a complaint:
- Via live chat — available 24/7.
- By email — [email protected] (you may write in Bengali or English).
11.2 Dispute Resolution Process
After receiving a complaint, our team will investigate and communicate a decision within a reasonable time. If you are not satisfied with the support team's decision, you may submit a request for reconsideration. tbet's final decision shall be considered binding.
Changes to Terms and Enforceability
12.1 Right to Make Changes
tbet reserves the right to modify any part of these terms and conditions at any time. The updated terms will be considered effective from the moment they are published on the platform.
12.2 Continued Use
If you continue to use or log in to the platform after the updated terms are published, you will be considered to have agreed to the new terms. Therefore, it is recommended that you visit this page regularly.
12.3 Partial Invalidity
If any provision of these terms and conditions is found to be unenforceable under applicable law, only that provision will be void and the remaining terms will remain in full effect.
Commitment to Responsible Gaming
tbet believes that gaming is a form of entertainment — not a financial solution. Set your playing limits, stay within your means, and seek help if needed. Our Responsible Gaming page offers self-exclusion and limit-setting features.
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